Legal
Privacy Policy
Last updated: [REPLACE WITH DATE OF YOUR LAST POLICY REVIEW]
Data we collect
We collect account information (name, email, workspace name), usage data (page views, feature usage, performance metrics), and project data you create within your workspace. We do not sell your data to third parties.
How we use your data
Your data is used to provide and improve the Orbit service — rendering your boards, computing analytics, sending notifications, and diagnosing issues. Aggregated, anonymized usage data helps us prioritize features.
Data storage & security
All data is encrypted at rest (AES-256) and in transit (TLS 1.3). Infrastructure runs on [CUSTOMISE: your cloud provider] cloud infrastructure. SOC 2 Type II certified. Annual penetration testing by independent firms.
Third-party services
We use [CUSTOMISE: your payment processor] for payment processing, [CUSTOMISE: your email provider] for transactional email, and [CUSTOMISE: your hosting provider] for hosting. Each sub-processor is contractually bound to equivalent data protection standards.
Data retention
Active workspace data is retained for the lifetime of your subscription. On cancellation, data is soft-deleted immediately and permanently purged after 30 days. Enterprise plans support custom retention policies.
Your rights
You have the right to access your personal data, the right to rectify or correct inaccurate data, the right to erase or delete your data, the right to restrict processing, the right to data portability, the right to object to processing, the right not to be subject to a decision based solely on automated processing — including profiling — that produces legal or similarly significant effects (GDPR Art. 22; you may request human review, contest the decision, and express your point of view), and the right to lodge a complaint with a supervisory authority. Contact privacy@orbit.io to exercise these rights. We respond to all requests within 30 days. GDPR, CCPA, and UK GDPR compliant.
Your Rights — California & US State Privacy Laws
If you are a resident of California (CCPA/CPRA), Colorado, Connecticut, Texas, Virginia, Oregon, or another US state with a comprehensive consumer-privacy law, you have the following rights, subject to certain exceptions: Right to Know / Access — you may request the categories and specific pieces of personal information we have collected about you, the sources of that information, the business or commercial purpose for collecting it, and the categories of third parties with whom we share it. Right to Delete — you may request deletion of the personal information we have collected from you, subject to our legal retention obligations. Right to Correct — you may request correction of inaccurate personal information we maintain about you. Right to Opt Out of Sale or Sharing — we do not sell your personal information for money. If we share personal information for cross-context behavioural advertising, you may opt out at any time via our "Do Not Sell or Share My Personal Information" page (linked in the footer where applicable). We also recognise the Global Privacy Control (GPC) signal as an opt-out, as described in our Do Not Track and Global Privacy Control section. Right to Limit Use of Sensitive Personal Information — where we process sensitive personal information, you may direct us to limit its use to that which is necessary to provide the Service. Right to Non-Discrimination — we will not discriminate or retaliate against you for exercising any of these rights. To exercise these rights, contact us at privacy@orbit.io or use the "Do Not Sell or Share My Personal Information" page. We may need to verify your identity before responding, and you may use an authorised agent. We respond to verifiable requests to know, delete, or correct within 45 days (extendable by a further 45 days where reasonably necessary). Requests to opt out of sale or sharing, or to limit the use of sensitive personal information, are honoured as soon as feasible and no later than 15 business days, consistent with our Do Not Sell or Share My Personal Information page.
Do Not Track and Global Privacy Control
We honour Global Privacy Control (GPC) where legally required. We do not currently respond to Do Not Track (DNT) browser signals because no common technical standard defines how websites should interpret them.
Questions? Contact us at privacy@orbit.io